Web design and Ecommerce
The UK ecommerce market is expected to grow by 10.5 to 173.7 billion by the end of 2016, according to data from the Ecommerce Foundation. In 2015, the ecommerce industry grew by 11 to 157 billion showing that consumers have embraced e-purchases. To make these purchases seamless, the ecommerce industry relies on diverse solutions offered by homegrown and foreign companies. These ecommerce solutions include but are not limited to:
Payment gateways are important because they enable consumers to pay for goods and services using electronic cards. Data from the UK Cards Association shows that British consumers have more than 56 million credit cards and 95 million debit cards. Payment gateways used in the UK include GoCardless, PayPal, Checkout by Amazon, Stripe UK, Worldpay, Charity Clear, Sage Pay, Shopify Payments, Braintree, WorldPay, ePay, 2Checkout, BitPay, PaymentSense, GoCoin, MultiSafepay, Coinbase, and Alipay Global. These solutions must comply with regulations and standards set by bodies including the Payment Systems Regulator (PSR), Financial Conduct Authority (FCA) and Financial Services Authority (FSA).
E-stores also require robust platforms that support the creation of e-stores. These platforms include Magento, Volusion, CommerceHub, Drupal Commerce, Shopify, Wix, 3dCart, Big Cartel, Weebly, WooCommerce, SquareSpace, BigCommerce, PrestaShop, and ZenCart. Although these platforms are not necessarily based in the UK, they are widely used by e-stores that serve the UK market. In addition, some of these solutions are free while others require periodic (monthly, semi-annual, or annual) payments. It is also worth noting platform features vary widely. For instance, some platforms come with features to improve the ranking of e-stores on search engine results pages.
To prevent data breaches perpetrated by cybercriminals, ecommerce sites must use data robust data security solutions. With this in mind, UK based companies that provide data security services or tools include PWC, BT, Silobreaker, Darktrace, Acuity Risk Management, Becrypt, Protectimus, Citicus, SentryBay, 7 Elements, Abatis, Barry Amott Consulting, Commissum, Corix Partners, Crossword Cybersecurity, Cyberlytic, Digital Shadows, and Wandera. Each of these companies offer unique services specifically designed to prevent confidential data theft. For example, Digital Shadows is a cyber-intelligence company that helps businesses identify potential data breach points and implement appropriate data security measures.
Most ecommerce businesses in the UK rely on third parties to deliver customer orders. Some of the companies that provide delivery services in the UK include UPS, TNT, DX, DPD, DHL, UK Mail, Parcelforce, Yodel, and FedEx, Royal Mail, and myHermes. Furthermore, some order fulfillment companies provide delivery services. However, order delivery speed, pricing, and weight limitations vary from one service provider to the next. For instance, myHermes has a maximum order weight limit of 15kg and promises to complete delivery within three days. Shipping costs also vary largely depending on the number or orders and weight.
The UK ecommerce industry relies on a number of solutions designed to ease the shopping experience for consumers.These include data security, payment gateways, ecommerce platforms, and order delivery solutions. Some of the companies that provide these solutions include Magento, Citicus, Drupal Commerce, Stripe UK, Alipay Global, WooCommerce, SentryBay, Royal Mail, Parcelforce, Volusion, Darktrace, and 3dCart. Without these solutions, retailers would be unable to fulfil and track orders placed by customers.